A Brief Overview of More Good Reviews

More Good Reviews is an all-in-one review management platform with the capability to help businesses, marketers, and freelancers to collect, manage, and increase customer reviews for a better online reputation. Combining an easy-to-use interface with advanced features, the platform simplifies collecting customer feedback, showcasing reviews, and conducting sentiment analysis.

Editor’s Rating

Rating: ☆ (4.5/5)

More Good Reviews has a clean design, robust functionality, and great support. Overall, it is a comprehensive solution for anyone who takes their online reputation seriously.

Who Are More Good Reviews For?

• Businesses and Entrepreneurs

Online reviews can build or demolish a reputation for businesses that depend on customer trust. More Good Reviews delivers businesses an easy way to improve credibility by highlighting positive reviews.

• Digital Marketers

More Good Reviews’ analytics and sentiment analysis tools can help digital marketers who are seeking to gain insights on how to improve brand reputation. Such tools are helpful in getting insights into what a customer might think, and this can aid marketers in coming up with a highly targeted campaign.

• Freelancers

This platform aggregates reviews, which can help freelancers attract new clients by building trust.

Pros and Cons

Pros

• Ease of Use: Simple to use UI — even for beginners.
• Holistic Analytics: Insights on customer feedback patterns
• Flexible Review Management: Control where and how you display your reviews among different channels.
• Pricing Plans: Affordable Options for Companies of All Sizes

Cons

• Less Choice Over Customization: Lower number of customization choices for the display of reviews.
• Mobile App Not Available: At present the app does not have a mobile app that supports the portability.

Ease of Use

It has a clean, easy-to-use interface that allows users to move about the dashboard with ease, create review links, and examine the responses. So the first impressions are really good on the onboarding process, and there are some very useful tooltips to help in the first steps.

More Good Reviews Highlighted Features

The Key Features section of More Good Reviews is at the heart of understanding how the platform works and what makes it a must-have tool in managing and improving online reputation. Now, allow us to share in-depth breakdowns of each feature to show how each contributes towards trust and credibility building by helping you manage reviews effectively.

Review Generation Tools

Perhaps the biggest struggle for a lot of businesses is getting customers to leave reviews when they have had a positive experience. User-friendly review generation tools by More Good Reviews are the solution to this problem.Here it works in these ways:

• Personalized Feedback Forms: that can be adjusted according to your brand for easy feedback directly on your site or through a personalized link.
• Automated email and SMS request: The platform enables you to automatically send review requests via either email or text, prompting customers to leave a review shortly after interacting with your product or service.
• The multi-platform capability of these tools allows you to collect feedback from different platforms (Google, Facebook, Yelp, etc.) in one place.
• More Good Reviews simplifies the process of coming up with reviews, thereby maximizing the chances of collecting positive reviews that would otherwise go unrecorded.

Review Management Dashboard

One of the central features is the centralized review management dashboard that improves the usability for businesses with multiple feedback sources:

• Ability to See All Reviews in One Place: The dashboard allows an easy view, filter, and management of customer feedback by consolidating reviews from other platforms so you do not have to switch between multiple accounts or interfaces.
• Prompt Reply Options: You can reply to reviews directly on the platform in about 2 minutes, making potential customers see that you are asking and responding to customer feedback.
• Sentiment Tagging and Filtering: With the help of a dashboard, this makes it easy for you to filter the reviews so you can learn which ones are positive, neutral, or negative. It is useful for identifying weaknesses to address and is also good for highlighting positive testimonials.

Customer Feedback Integration

Product improvements are also validated by the customer feedback that you get, so customer feedback is not only critical in maintaining a bright reputation, but it is also captivating for the product advancements. More Good Reviews enables businesses to collate this feedback seamlessly into their operations.

• Widget options for Website Integration: The platform provides multiple display widgets to integrate customer feedback on your website. Such as the rotation of testimonial displays, review snippets, or star ratings, which can act as social proof elements on your homepage.
• Social Media and Google Integration: Integrate reviews with Google My Business and other social media sites to increase search engine visibility and customer engagement.
• Brand Customization: There is even a choice to customize how reviews show up so that it visually represents your brand, which helps to develop a cohesive and credible brand identity.

Analytics and insights

Analyzing and generating insights: Extracting actionable strategies from raw data of feedback With More Good Reviews, analytics features come right out of the box, providing insight into where customer sentiment really lies — and helping you locate trends:

• Customer sentiment analysis: This tool allows you to classify feedback based on sentiment (positive, negative, or neutral) to gauge overall customer satisfaction and track changes in sentiment over time.
• Volume of Reviews: Track the number of reviews each month, by platform, to see your reputation rise or fall over time and where you need to pay more attention.
• Trend Analysis of Feedback: The analytics dashboard highlights trends in customer feedback, providing easy detection of recurring problems or most-appealed features. This can be vitally important for marketing campaigns, product features, or level of service standards.
• Conversion Impact Data: If it has it, the platform shows how many converted due to positive reviews, providing insights on the direct correlation between social proof and sales.

Alerts and notifications for sentiment

It is also important to stay ahead of the curve with customer feedback, particularly when places are open to negative reviews. More Good Reviews offers sentiment-oriented alerts that notify you about specific types of feedback.

• Instant Alert on Negative Review: When a negative sentiment review comes up, get notified instantly to act on it.
• Positive Review Alerts: These alerts will notify you whenever a positive review is made, so you can celebrate a win with your team or add it to a testimonial database.
• Flexible Notification Options: Choose to receive daily or weekly notifications or set to receive an instant notification, depending on what your business requires.

Multi User Access and Permission

A single account to manage reviews is not always viable for larger teams. One simple solution with multi-user access and customizable permissions to divide your department tasks is More Good Reviews.

• Access by Role: Create team roles of “Viewer,” “Editor,” or “Admin” roles for team members, and provide each user access to only the required parts of the tool.
• Real-time collaboration: Multiple users can get the work done at the same time, which eliminates any delays in team collaboration; for example, review responses can be written together, and feedback data can be analyzed by teams as well.
• Activity Logging: Monitor user activity on the platform to provide transparency and accountability — especially useful for larger organizations.

Automated Reporting

More Good Reviews has automated reporting functionality for summarizing and tracking trends in reviews performance as well.

• Weekly and Monthly Reports — Set up automated reporting that gives you the measurement and insights on review volume, sentiment, and response times.
• Personalized Report Templates: Configure reports to show the metrics relevant to your business most: average review rating, response rate, and review platform distribution.
• Email Reports to Stakeholders: Send reports directly to stakeholders via email to stay updated on the latest customer feedback.

Widgets to display reviews easily customizable

Showing customer reviews on your site helps build trust and More Good Reviews makes this simple with simple but customizable widgets:

• Testimonial Carousel: Showcase a rotating selection of testimonials on your home page or product pages to offer social proof at critical conversion points.
• Star Ratings: Display average star ratings on important pages to provide visitors with a quick impression of general customer satisfaction.
• For e-commerce businesses: Create widgets that show product-specific reviews to be more transparent and build confidence in customers.

Support System

More Good Reviews provides solid customer support by:

• 24/7 email support For troubleshooting, we have responsive time to get your entire task up and running.
• Live Chat: For more immediate problems, a live chat feature that allows users to connect right away.
• Extensive Knowledge Base Documentation: Tutorials and guides to get the most out of the platform.

Alternative Solutions

Trustpilot

Trustpilot has a very well-known software for review management; however, it usually is not the most cost-effective for small businesses. More Good Reviews vs. Also Sometimes Full of Features — Although it is feature-rich, More Good Reviews may be a decently priced alternative for small businesses.

Podium

Podium is a customer messaging app, so it excels at review management for businesses with robust customer interaction. However, this service can be more expensive than More Good Reviews.

Birdeye

BirdEye is another powerful review and feedback tool that may be too much for a beginner to take on by themselves. More Good Reviews is generally user-friendly and easy to setup.

Pricing Options

More Good Reviews has several pricing plans, which accommodate both small business and freelancer budgets and scale up to larger enterprise use. All plans include core features, with premium plans for advanced analytics and support.

• Starter Plan: A cheap plan for freelancers and small agencies
• Medium-sized Enterprises: Added more features to the Business Plan
• Premium Plan—For large organizations needing more advanced insights and further support.

Lifetime deal on appsumo:

Conclusion on More Good Reviews

More Good Reviews is an all-in-one customer feedback solution that improves brand reputation. Its simple, straightforward UI and powerful features make it an ideal solution for businesses, marketers, and professionals to simplify their review handling process.